Leadership Communications

This Year, Next Year, and the Future of DEI Programming is Yours

December 19, 2023 | Northwestern IT Diversity, Equity, and Inclusion Steering Committee

As 2023 comes to a close, we want to acknowledge and celebrate the tremendous strides this year and drum up some excitement for the year ahead. This year, we made significant progress toward fulfilling goals established in 2022, following an examination of responses to the 2021 climate survey. We made space to gather for open, frank, inclusive conversations and came together to learn about and celebrate special holidays. Read the full "This Year, Next Year, and the Future of DEI Programming is Yours" message.

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Organizational Update: Allison Porterfield-Woods Departure and Interim Administrative Systems Reorganization

November 1, 2023 | Kris O’Brien, Associate Vice President, Administrative Systems

On Friday, November 17, Allison Porterfield-Woods will leave Northwestern for a new role as Chief Information Officer at the College of Lake County. Please join me in congratulating Allison on this new leadership opportunity. Read the full "Organizational Update: Allison Porterfield-Woods Departure and Interim Administrative Systems Reorganization" message.

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Continuing to Give Our Best, Together

October 26, 2023 | Northwestern IT Diversity, Equity, and Inclusion Steering Committee

Northwestern IT is neither immune to nor unaware of the turmoil and conflict happening across the globe. As a committee, we are dedicated to serving as a conduit for staff to acknowledge the ways in which our identities impact every aspect of our lives. We all continue to contribute our best efforts at work while grappling with grief, fear, outrage, and a host of other intense emotions. Please know that we see you, we hear you, and we are here for you. Read the full "Continuing to Give Our Best, Together" message.

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Nominate a Colleague for the 2023 Employee Excellence Award

October 19, 2023 | Steve Beck, Director, Administration and Finance

The nomination window for Northwestern IT’s annual Employee Excellence Award is now open. This award recognizes an individual staff member within our organization who has made remarkable contributions during the past calendar year and consistently demonstrated a superior performance level. Read the full "Nominate a Colleague for the 2023 Employee Excellence Award" message.

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RSVP for October and November DEI Dialogue Series Sessions

October 4, 2023 | Northwestern IT Diversity, Equity, and Inclusion Steering Committee

Welcome to the new fall semester! We hope you are doing well and looking forward to the exciting challenges (not too challenging) and opportunities ahead. Read the full "RSVP for October and November DEI Dialogue Series Sessions" message.

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RSVP for the Upcoming DEI Dialogue Series

September 5, 2023 | Northwestern IT Diversity, Equity, and Inclusion Steering Committee

We hope you had a wonderful holiday weekend and feel refreshed and energized. We are writing to invite you to join us for a DEI conversation next Wednesday, September 13, from noon to 1 p.m. Read the full "RSVP for the Upcoming DEI Dialogue Series" message.

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Staff Responses to DEI Poll and Requested Initiatives

July 31, 2023 | Northwestern IT Diversity, Equity, and Inclusion Steering Committee

Thank you to everyone who participated in our poll during and after the Extended Staff Meeting. Each person responded anonymously, yet the similarity of responses was pretty remarkable. Read the full "Staff Responses to DEI Poll and Requested Initiatives" message.

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Announcing the Retirement of Suzanne Auburn

July 21, 2023 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

As I shared at the recent Extended Staff Meeting, Suzanne Auburn, executive assistant to the CIO, is retiring on September 1, 2023, after more than 21 years of service to Northwestern. Read the full "Announcing the Retirement of Suzanne Auburn" message.

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DEI Committee Invites More of Your Ideas and Participation

June 30, 2023 | Northwestern IT Diversity, Equity, and Inclusion Steering Committee

Thank you to all who participated in our poll during and after the Extended Staff Meeting. Every person who responded shared thoughtful and authentic replies to the questions about what you would like to learn and what you have to share. We will continue to review responses and will share them with Northwestern IT leadership. Read the full "DEI Committee Invites More of Your Ideas and Participation" message.

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Northwestern’s Investment in Data Science

June 7, 2023 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

The University’s ambitions for maintaining and enhancing its position as a global leader in research necessitate a robust research enterprise and essential campus partners to support the effort. Today’s research support includes data science and visualization, computing, and data management expertise. The continued expansion of data science methods in research across all disciplines requires increased capacity beyond what has existed to date. Read the full "Northwestern’s Investment in Data Science" message.

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Renewed Call for Participation and Making DEI Meaningful to You

May 31, 2023 | Northwestern IT Diversity, Equity, and Inclusion Steering Committee

What matters to you in your workplace experience? What makes you feel like you belong? Each of us deserves to be able to answer these questions and know the answers are heard, valued, and respected. Our committee exists to actualize that reality. The work is intended to benefit everyone, and success takes collective participation. Read the full "Renewed Call for Participation and Making DEI Meaningful to You" message.

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New DEI Co-Chair and Upcoming Programming

April 28, 2023 | Northwestern IT Diversity, Equity, and Inclusion Steering Committee

In addition to sharing programming updates, we are excited to announce that Serena Simpson, communications specialist in IT Communications, will join Ken Panko, director of Media and Technology Innovation, as co-chair of the Northwestern IT DEI Steering Committee, effective May 1. Read the full "New DEI Co-Chair and Upcoming Programming" message.

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Update on Pay Ranges in Northwestern IT

April 27, 2023 | Steve Beck, Director, Administration and Finance

Each year the University completes a benchmarking and market analysis as part of its annual salary planning process. The outcome of this year’s analysis is that an adjustment to pay ranges is needed to maintain alignment with the market. Read the full "Update on Pay Ranges in Northwestern IT" message.

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Participation in Inauguration Activities

April 18, 2023 | Northwestern IT Senior Leadership Team

The inauguration of Michael H. Schill, Northwestern’s 17th president, is Friday, June 2, on the Evanston campus. This University-wide celebration is an opportunity to gather with students, faculty, and staff across Northwestern. There are numerous ways to engage with the community, and we are writing to encourage you and your teams to participate in the festivities. Read the full "Participation in Inauguration Activities" message.

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Announcing the Retirement of Harry Samuels

March 31, 2023 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

With mixed emotions, I announce the retirement of Harry Samuels, director for IT special projects, after 18 years of service to Northwestern IT and 24 years overall to Northwestern University. Harry’s last day is June 2, 2023. Read the full "Announcing the Retirement of Harry Samuels" message.

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RSVP for April Dialogue Session, Working Group Recruitment, and More

March 24, 2023 | Northwestern IT Diversity, Equity, and Inclusion Steering Committee

At the February Extended Staff meeting, you heard an update from Betsy Watkins on behalf of the Diversity, Equity, and Inclusion (DEI) Committee. We hope you took away from that update that there is a lot in motion following the climate survey, specifically the ongoing efforts of the working groups focused on hiring, performance excellence, programming, and communications. Read the full "RSVP for April Dialogue Session, Working Group Recruitment, and More" message.

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Guidance on Digital Accessibility of Purchased Software

March 13, 2023 | Steve Beck, Director, Administration and Finance

In recent years, the University has made an effort to improve its digital accessibility so that all users can benefit from all aspects of Northwestern’s digital community. Despite this effort, digital accessibility of purchased software and other digital content remains an area that needs more attention. With the IT Senior Leadership Team’s support, we are writing to offer guidance on this important topic with regard to software purchases managed and paid for by Northwestern IT. Read the full "Guidance on Digital Accessibility of Purchased Software" message.

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Invitation: Participate in a DEI Training Pilot

February 21, 2023 | Northwestern IT Diversity, Equity, and Inclusion Steering Committee

The Diversity, Equity, and Inclusion (DEI) Committee and Northwestern IT leadership invite you to participate in a pilot of a new training program, Active Inclusion, intended to build upon the topics covered in the University’s Unconscious Bias training. The training will extend from a baseline of learning into a deeper understanding and engaged application of intentional practices with respect to diversity, equity, and inclusion. Read the full "Invitation: Participate in a DEI Training Pilot" message.

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End of Year Thanks and Winter Break Coverage Update

December 15, 2022 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer 

With the holidays fast approaching, I want to express my gratitude and share an operational update before we all pause for another well-earned Winter Break. While each year presents unique circumstances, opportunities, and challenges, one reliable constant is the positive impact of your work on Northwestern’s initiatives and the student, faculty, and staff experience. Read the full "End of Year Thanks and Winter Break Coverage Update" message.

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Evolving Our Leadership Teams and Meetings in Northwestern IT

December 5, 2022 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer 

I am writing to update you on changes involving leadership teams and meetings within Northwestern IT. The changes, which are effective immediately, reimagine the IT Leadership Team and introduce more frequent and direct communication with directors and individuals responsible for project portfolios. Read the full "Evolving Our Leadership Teams and Meetings in Northwestern IT" message.

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DE&I Climate Survey: Survey Report and Action Items

November 11, 2022 | Northwestern IT Leadership Team and Northwestern IT Diversity, Equity, and Inclusion Steering Committee

As a follow-up to Thursday’s Extended Staff Meeting presentation, we are writing to share the results of the Northwestern IT Diversity and Equity Climate Survey and action items that address the findings. If you could not participate in the meeting, you can watch Thursday’s presentation on the findings, which begins around the 43:20 mark. Read the full "DE&I Climate Survey: Survey Report and Action Items" message.

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Nominate a Colleague for the 2022 Employee Excellence Award

October 21, 2022 | Steve Beck, Director, Administration and Finance

The nomination window for Northwestern IT’s annual Employee Excellence Award is now open. This award recognizes an individual staff member within our organization who has made remarkable contributions during the past calendar year and consistently demonstrated a superior performance level. Read the full "Nominate a Colleague for the 2022 Employee Excellence Award" message.

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Opportunities to Engage with One Book One Northwestern Program

September 22, 2022 | Northwestern IT Diversity, Equity, and Inclusion Committee

We are writing today with an excellent opportunity for anyone looking to get more involved with University-wide and Northwestern IT diversity, equity, and inclusion (DE&I) efforts. We are partnering with One Book One Northwestern and have secured an exclusive fireside chat for Northwestern IT staff with Leslie Harris, the program’s faculty chair, on October 20. Read the full "Opportunities to Engage with One Book One Northwestern Program" message.

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Register for Additional Effective Communicator Trainings

August 5, 2022 | Northwestern IT Leadership Team

We are excited to partner with Manager Tools to provide two additional Effective Communicator (DiSC) training sessions in August and September. Due to varying levels of comfort and to accommodate schedules, both in-person and virtual sessions are available. Read the full "Register for Additional Effective Communicator Trainings" message.

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New Timekeeping System Coming August 8; Attend a Training Session

August 1, 2022 | Steve Beck, Director, Administration and Finance

The Workforce Software (WFS) Timekeeping will officially replace Kronos on Monday, August 8. You are invited—and encouraged—to attend one of the training sessions that are available now through the end of August. Read the full "New Timekeeping System Coming August 8; Attend a Training Session" message.

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Follow Up to University Message on Alternative Work Strategies

July 19, 2022 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer 

I am writing to follow up on the University’s Alternative Work Strategies update and offer details on what it means for Northwestern IT. Beginning September 1, 2022—and in line with the University’s announced approach—Northwestern IT staff will generally be expected to be on campus at least three days per week moving forward. Read the full "Follow Up to University Message on Alternative Work Strategies" message.

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Register for the Anti-Racism Dialogue Series, Part 5

May 24, 2022 | Northwestern IT Diversity, Equity, and Inclusion Committee

We are pleased to share that registration for the fifth and final section of Northwestern IT’s Anti-Racism in Academia (ARiA) dialogue series is now available. Part 5 will now focus on Act, as the Persist sessions were moved to May. Read the full "Register for the Anti-Racism Dialogue Series, Part 5" message.

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Reminder: Openings Remain for Professional Development Opportunities in May

May 2, 2022 | Northwestern IT Leadership Team

We are writing to share that openings remain for the professional development opportunities with Manager Tools in May. The sessions are highly interactive, allow attendees to practice skills in their cohort, and will take place in person and virtually. Each cohort can accommodate 30 individuals, and sessions are open to all staff. Read the full "Reminder: Openings Remain for Professional Development Opportunities in May" message.

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Register for the Anti-Racism Dialogue Series, Part 4

April 29, 2022 | Northwestern IT Diversity, Equity, and Inclusion Committee

We are pleased to share that registration for Part 4 of Northwestern IT’s Anti-Racism in Academia (ARiA) dialogue series is now available. Part 4 will focus on the topic: Act. Read the full "Register for the Anti-Racism Dialogue Series, Part 4" message.

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Effective Manager Training Now Open to All Northwestern IT Staff

April 20, 2022 | Northwestern IT Leadership Team

We are writing today to share that the Effective Manager Training is now open to anyone in Northwestern IT interested in learning more about the topics above or building their managerial skills to prepare for future leadership opportunities. Read the full "Effective Manager Training Now Open to All Northwestern IT Staff" message.

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Professional Development Opportunities in April and May

April 7, 2022 | Northwestern IT Leadership Team

We are excited to share that Northwestern IT is partnering with Manager Tools to provide professional development opportunities for our staff. To allow staff to continue building essential skills alongside colleagues, we are offering training in communication and interview skills in April and May. Read the full "Professional Development Opportunities in April and May" message.

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Register for the Anti-Racism Dialogue Series, Part 3

March 31, 2022 | Northwestern IT Diversity, Equity, and Inclusion Committee 

We are pleased to share that registration for Part 3 of Northwestern IT’s Anti-Racism in Academia (ARiA) dialogue series is now available. Part 3 will focus on the topic: Learn. Read the full "Register for the Anti-Racism Dialogue Series, Part 3" message.

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Join the Northwestern IT DE&I Steering Committee

March 11, 2022 | Northwestern IT Diversity, Equity, and Inclusion Committee 

The Northwestern IT Diversity, Equity, and Inclusion (DE&I) committee seeks to add new voices to our ongoing efforts as current steering committee members’ time with the group concludes. Read the full "Join the Northwestern IT DE&I Steering Committee" message.

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Register for the Anti-Racism Dialogue Series, Part 2

March 1, 2022 | Northwestern IT Diversity, Equity, and Inclusion Committee 

We are pleased to share that registration for Part 2 of Northwestern IT’s Anti-Racism in Academia (ARiA) dialogue series is now available. Part 2 will focus on the topic: Listen. Read the full "Register for the Anti-Racism Dialogue Series, Part 2" message.

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Register for the Anti-Racism Dialogue Series

February 15, 2022 | Northwestern IT Diversity, Equity, and Inclusion Committee 

As previously announced, Northwestern senior leaders across units and schools have attended or will attend anti-racism learning and education. To broaden the conversation and learning among staff, Northwestern IT is hosting a dialogue series to explore understanding and appropriate effective action that we all can take in our anti-racism efforts. Read the full "Register for the Anti-Racism Dialogue Series" message.

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Return to Campus Requirements and Guidance

January 27, 2022 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer 

I am writing to confirm that we will resume our in-person A/B block schedule on Tuesday, February 1. As an organization, we owe it to each other to comply with the University’s requirements and guidance to ensure our workplace remains a safe place for all of us. Read the full "Return to Campus Requirements and Guidance" message.

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Remote Work Extended Through January 2022

January 13, 2022 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer 

Late Wednesday, I received an update from the Provost and Executive Vice President that we will continue the current remote work flexibility—afforded during the Wildcat Wellness period—through the end of January 2022. While in-person classes will resume on January 18 as planned, Northwestern IT will continue to offer additional flexibility to staff whose role does not require them to be on campus. Read the full "Remote Work Extended Through January 2022" message.

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Organizational Update: Identity Services Transitioning to Information Security Office

January 5, 2022 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer 

On Tuesday, February 1, the Identity Services team will transition from Administrative Systems to the Information Security Office within Northwestern IT. Read the full "Organizational Update: Identity Services Transitioning to Information Security Office" message.

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Remote Work During Wildcat Wellness

December 21, 2021 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer 

Today, I want to share a short update as a follow-up to Luke Figora’s Monday message on the COVID-19 booster shot requirement and Wildcat Wellness in January. If you have not already read the message, please do so when you get a moment. Read the full "Remote Work During Wildcat Wellness" message.

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Winter Break Coverage Update

December 15, 2021 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer 

I look forward to celebrating with all of you shortly at our annual holiday party—I hope you can join the festivities. Today, I want to share a few short operational updates regarding the upcoming winter break and Friday's message from the provost that referenced alternative work strategies. Read the full "Winter Break Coverage Update" message.

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A Message of Thanks and an Update on Winter Quarter Flexibility

November 19, 2021 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer 

On Thursday morning, you should have received a message from Luke Figora, vice president for operations, and Priya Harjani, interim vice president for human resources. In addition to addressing COVID-19 guidelines around the holidays, the message confirms that work flexibility will continue across Northwestern into the calendar year 2022. I am writing today to speak specifically about what that means for Northwestern IT staff. Read the full "A Message of Thanks and an Update on Winter Quarter Flexibility" message.

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Opening November 10—Northwestern IT Diversity and Equity Climate Survey

November 9, 2021 | Northwestern IT Leadership Team and Northwestern IT Diversity, Equity, and Inclusion Steering Committee 

On Wednesday, November 10, Northwestern IT’s Diversity and Equity Climate Survey launches to gather essential information from you regarding our workplace. Together with Northwestern’s external partner Higher Education Data Sharing Consortium (HEDS), we developed this survey to set critical baselines for future diversity, equity, and inclusion goals across our organization. Read the full "Opening November 10—Northwestern IT Diversity and Equity Climate Survey" message.

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Nominate a Colleague for the 2021 Employee Excellence Award

October 21, 2021 | Steve Beck, Director, Administration and Finance 

The nomination window for Northwestern IT’s annual Employee Excellence Award is now open. This award recognizes an individual staff member within our organization who has made remarkable contributions during the past calendar year and consistently demonstrated a superior performance level. Read the full "Nominate a Colleague for the 2021 Employee Excellence Award" message.

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Free Rapid Tests Available, Space Clean Up, and Indoor Masking

September 7, 2021 | Northwestern IT Return to Campus Working Group 

In past messages, the University communicated the availability of Abbott BinaxNOW over-the-counter rapid tests that are free of charge, available to all students, faculty, and staff, and authorized for at-home use without a prescription. We are writing to share that these tests are now available—in bulk—in Northwestern IT buildings. Read the full "Free Rapid Tests Available, Space Clean Up, and Indoor Masking" message.

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Return to Campus Operational Updates

August 23, 2021 | Northwestern IT Return to Campus Working Group 

As we prepare for Northwestern IT’s return to campus the week of September 6, we want to share a few operational updates to streamline your arrival on campus and confirm that nearly 95 percent of Northwestern IT staff members are fully vaccinated and have submitted their vaccination status to the University. Read the full "Return to Campus Operational Updates" message.

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Update on Return to Campus and FY22 Budget

July 22, 2021 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer 

I hope each of you had a restful extended Fourth of July holiday and that you are finding time this summer to step away from work and enjoy the company of family and friends. Between managing the stress of a pandemic and your ongoing workload, each of you deserves thanks and opportunities to relax and rejuvenate before starting the new academic year. Read the full "Update on Return to Campus and FY22 Budget" message.

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Follow Up on Return to Campus Planning

April 30, 2021 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer 

You likely have had an opportunity to review the University’s update on planning for summer and fall by now. While focusing on increasing on-campus presence, the message also references efforts to create a framework that provides units with the ability to equitably apply some opportunity for remote and flexible arrangements consistent with their needs. I am writing today to update you on what an increased on-campus presence may look like for Northwestern IT. Read the full "Follow Up on Return to Campus Planning" message.

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Affirming Support and Sharing Reporting Resources

March 19, 2021 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer, and Steven Beck, Director, Administration and Finance 

We are saddened and distressed by the horrific violence in Atlanta earlier this week and continued attacks on the Asian, Asian-American, and Pacific Islander communities, with many against older adults and women. At this moment, these communities are experiencing increased violence and harassment. To our colleagues who identify with these communities, we are here for you and recognize the emotional toll incidents like these have on all marginalized groups. Read the full "Affirming Support and Sharing Reporting Resources" message.

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Paul Hinds and Brandon Grill Join Northwestern IT

March 4, 2021 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

I am pleased to announce the addition of Paul Hinds and Brandon Grill to the Northwestern IT team. These two individuals will report directly to me and are essential to enhancing our information security program across the Northwestern community. Read the full "Paul Hinds and Brandon Grill Join Northwestern IT" message.

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Efforts to Eliminate Oppressive Language

February 22, 2021 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

Organizations worldwide are working to root out discrimination in the workplace. One particular effort centers around identifying and eliminating oppressive language across the work environment. Our Diversity, Equity, and Inclusion (DE&I) Committee and IT Communications team partnered to develop a two-phase approach to advance a similar effort within Northwestern IT. Read the full "Efforts to Eliminate Oppressive Language" message.

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Winter Break Plans

December 9, 2020 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

I am writing to share Northwestern IT’s planned service levels for Winter Break—from December 24 through January 3—extended time away made possible by the University’s Winter Recess days, for which I know we are all thankful. Read the full "Winter Break Plans" message.

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Return to Campus Update and COVID-19 Guidelines Compliance

November 9, 2020 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

With Winter Quarter plans announced, this email provides an update on Return to Campus planning within Northwestern IT and shares some information from Human Resources about adhering to COVID-19 guidelines. Read the full "Return to Campus Update and COVID-19 Guidelines Compliance" message.

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Guidance from Human Resources on Election Discussions

November 2, 2020 | Northwestern IT Leadership Team

As a follow up to the Preparing for the 2020 Presidential Election message sent last week by Provost Kathleen Hagerty and Senior Vice President Craig Johnson, Manuel Cuevas-Trisán, vice president and chief human resource officer, offers additional guidance around election discussions. Read the full "Guidance from Human Resources on Election Discussions" message.

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Nominate a Colleague for the 2020 Employee Excellence Award

October 20, 2020 | Steve Beck, Director, Administration and Finance

We are now accepting nominations for Northwestern IT’s annual Employee Excellence Award. This award recognizes an individual staff member within our organization who has made remarkable contributions during the past calendar year and consistently demonstrated a superior performance level. Read the full "Nominate a Colleague for the 2020 Employee Excellence Award" message.

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Flexibility to Vote on Election Day

October 5, 2020 | Northwestern IT Leadership Team

Election Day is November 3, and we are writing to share an update that should allow you the time and flexibility to visit your polling place and cast your ballot. On that Tuesday, we do not intend to schedule non-essential meetings and encourage all Northwestern IT staff to do the same. Read the full "Flexibility to Vote on Election Day" message.

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Support Available to You

September 14, 2020 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

As the academic year kicks off this week amidst the ongoing pandemic, University leadership remains committed to ensuring staff and faculty are prepared to balance both work and life challenges in a manageable way. As time allows, please review the message from Kathleen Hagerty, provost, and Manuel Cuevas-Trisán, vice president and chief human resource officer. Read the full "Support Available to You" message.

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Changes In Use and Access to 1800 Sherman Lobby

September 4, 2020 | Steve Beck, Director, Administration and Finance

Please be aware that beginning Tuesday, September 8, the Northwestern Human Resources department will begin using the 1800 Sherman front lobby (at the corner of Sherman and Clark) and the adjacent Suite 1-100 for all in-person HR services previously provided at 720 University Place. Read the full "Changes In Use and Access to 1800 Sherman Lobby" message.

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Transition Plan for IT Services and Support Leadership

August 27, 2020 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

After consultation with Northwestern IT and Services and Support leadership, we have determined a transition plan that ensures our business partners and other key stakeholders continue to experience a high level of service from our organization. Read the full "Transition Plan for IT Services and Support Leadership" message.

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Peggy McCready Leaving Northwestern

August 7, 2020 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

I am writing to share that Peggy McCready, associate vice president for IT Services and Support, is leaving Northwestern to return to her home state and serve as the University of Pennsylvania’s inaugural Associate Vice Provost of Technology and Digital Initiatives for Penn Libraries. Peggy’s last day at Northwestern will be August 31, 2020. Read the full "Peggy McCready Leaving Northwestern" message.

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Service Desk Reorganization

August 6, 2020 | Peggy McCready, Associate Vice President, IT Services and Support

As Sean indicated yesterday in his message to all staff, we are leading a reorganization of the IT Service Desk that will ultimately enable our staff to more effectively and efficiently support the Northwestern community. Read the full "Service Desk Reorganization" message.

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FY21 Budget and Staffing Update

August 5, 2020 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

In our last drop-in session, I discussed the budget target Northwestern IT received and shared that conversations with senior leaders were ongoing. In the weeks since, we continued to plan and meet with leadership. Today, I want to share the result of those conversations and FY21 planning efforts. Read the full "FY21 Budget and Staffing Update" message.

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Remote Work Update, Staff Survey, and Upcoming Drop-In

July 17, 2020 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

On Friday, July 10, the University moved to step four of our phased Return to Campus Plan. With that information, I want to provide an update on what this new step means for Northwestern IT and cover a few other items, including scheduling our next drop-in session on Wednesday, July 22, at 10 a.m. Read the full "Remote Work Update, Staff Survey, and Upcoming Drop-In" message.

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VSP Update and Northwestern IT Staffing

July 15, 2020 | Steve Beck, Director, Administration and Finance

The University has contacted individuals across Northwestern who applied to the Voluntary Separation Plan (VSP). I am writing to provide an update on the VSP results within Northwestern IT and to recognize those colleagues who will be departing the University under this program on August 31, 2020. Read the full "VSP Update and Northwestern IT Staffing" message.

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Listening in this Moment

June 4, 2020 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

I am writing to amplify the University message from Sekile Nzinga and Manuel Cuevas-Trisán on Wednesday. Together, representing the Offices of Institutional Diversity and Inclusion and Human Resources, they poignantly acknowledge that the Northwestern community needs an opportunity to heal from the tragic and devastating events. Read the full "Listening in this Moment" message.

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Update on Return to Campus and IT Workgroup

May 22, 2020 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

As the University continues to focus on its return-to-campus planning, I want to take a moment to address the University’s recent communication and its impact on Northwestern IT. Today’s message confirms much of what we discussed in our last drop-in session. Read the full "Update on Return to Campus and IT Workgroup" message.

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Morning Message and Impact on Northwestern IT

May 11, 2020 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

By now, you have likely read the financial update issued this morning that outlined a collective approach to address the projected $90 million budget shortfall for Fiscal Year 2020. Read the full "Morning Message and Impact on Northwestern IT" message.

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Joseph Kurtin Named Director of Technology Support Services

May 7, 2020 | Peggy McCready, Associate Vice President, IT Services and Support

I am pleased to announce that Joseph Kurtin will serve as the director of Technology Support Services (TSS), effective immediately. In this role, Joseph will work in partnership with business partners and technology leaders from across the University to strengthen collaboration in the delivery of IT services and support, while ensuring that customer service excellence and IT service management remain at the forefront of our work. Read the full "Joseph Kurtin Named Director of Technology Support Services" message.

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1800 Sherman Building Security and Access

April 29, 2020 | Steve Beck, Director, Administration and Finance

I’m writing to inform you that effective May 1st, there will no longer be an on-site security staff presence in the lobby of the 1800 Sherman building. This aligns with the standard University policies whereby security personnel are not assigned to specific properties. Read the full "1800 Sherman Building Security and Access" message.

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First-Week Success and Upcoming Drop-In Session

April 10, 2020 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

I am happy to share that week one of remote teaching and learning is near complete, and to date, the experience has gone as smoothly as we hoped. While we continue to check-in with the schools and examine data from our own Support Center, it is clear that all the incredible preparation Northwestern IT teams put into this effort has yielded a very successful launch to the Spring Quarter. Read the full "First-Week Success and Upcoming Drop-In Session" message.

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A Thank You and Opportunity to Share Your Feedback

April 2, 2020 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

As we conclude our third week of remote work and prepare for the start of an unprecedented online Spring Quarter, I want to take a moment to check in with the hope that this message finds you and yours managing as best you can during this uncertain time. Read the full "A Thank You and Opportunity to Share Your Feedback" message.

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Update on Working Remotely and Staffing Priorities

March 13, 2020 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

Wednesday evening's coronavirus (COVID-19) update to the Northwestern community by President Schapiro indicated changes to the Spring Break schedule, a move to remote instruction, and the declaration that Northwestern would remain in operation. Senior leaders are also expressing the importance of social distancing and providing flexibility for employees to work from home. Read the full "Update on Working Remotely and Staffing Priorities" message.

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Progress on Our Statement of Direction

February 4, 2020 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

In the Statement of Direction, we committed to assessing progress on an annual basis and defined success as our ability to positively impact partners and our community in support of the University’s mission. Read the full "Progress on Our Statement of Direction" message.

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Online Passport and MFA Experience Changing

January 28, 2020 | Kris O'Brien, Associate Vice President, Administrative Systems

We are writing today to share details about a new “look and feel” for the University’s Online Passport (single sign-on) and Multi-factor Authentication (MFA) login experiences. Read the full "Online Passport and MFA Experience Changing" message.

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Winter Recess Plans

December 12, 2019 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

The University will again observe Winter Recess—December 26, 27, and 30—and I am writing today to provide an update about Northwestern IT’s planned service levels during the break. Read the full "Winter Recess Plans" message.

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An Update on Reinvestment Conversations

November 21, 2019 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

Many of you have likely read the coverage in The Daily Northwestern that included comments from President Schapiro on the University’s modest budget surplus for FY19. This news is outstanding and happening ahead of the plan by a full year. Read the full "An Update on Reinvestment Conversations" message.

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Administrative Systems Promotions

November 15, 2019 | Kris O'Brien, Associate Vice President, Administrative Systems

The Administrative Leadership team is pleased to announce the following promotions effective September 1, 2019. Read the full "Administrative Systems Promotions" message.

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Allison Porterfield Named Director of Enterprise Systems Human Resources and Student

November 12, 2019 | Kris O'Brien, Associate Vice President, Administrative Systems

I am pleased to announce that Allison Porterfield will serve as the Director of Enterprise Systems Human Resources and Student, effective December 1, 2019. In this role, Allison will work broadly across the University in delivering a diverse portfolio of services that directly support many of the administrative functions. Read the full "Allison Porterfield Named Director of Enterprise Systems Human Resources and Student" message.

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Nominate a Colleague for the Employee Excellence Award

October 25, 2019 | Steve Beck, Director, Administration and Finance

We are now accepting nominations for Northwestern IT’s annual Employee Excellence Award. This award recognizes an individual staff member within our organization who has made remarkable contributions during the past calendar year and consistently demonstrated a superior level of performance. Read the full "Nominate a Colleague for the Employee Excellence Award" message.

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FY20 Budget Update

July 23, 2019 | Sean Reynolds, Vice President for Information Technology and Chief Information Officer

University leaders and budget managers across Northwestern recently received a financial update from President Schapiro, Provost Holloway, and Senior Vice President Johnson regarding FY20 budgets. Read the full "FY20 Budget Update" message.

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Ken Panko Named Director of Media and Technology Innovation

July 9, 2019 | Peggy McCready, Associate Vice President, IT Services and Support

After an extensive national search, I am pleased to announce that Ken Panko will serve as the Director of Media and Technology Innovation (formerly Media and Design), effective August 14, 2019. Read the full "Ken Panko Named Director of Media and Technology Innovation" message.

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Ongoing Commitment to Your Personal and Professional Growth

July 1, 2019 | Sean Reynolds,  Vice President for Information Technology and Chief Information Officer

Last Friday, Northwestern hosted its 161st Commencement ceremony. The joy on display—from graduates to parents to faculty and staff—always strikes me and validates the critical, often behind the scenes, work we do to support students as they aspire to this memorable point in their lives. Read the full "Ongoing Commitment to Your Personal and Professional Growth" message.

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Action Required: Wildcard Readers Coming to 1800 Sherman

March 28, 2019 | Steve Beck, Director, Administration and Finance

To increase office safety for Northwestern IT staff at 1800 Sherman and provide each member of our staff with efficient access to our suites, we are updating all IT suite access points to secure Wildcard readers and removing the current Marlok key access. Read the full "Action Required: Wildcard Readers Coming to 1800 Sherman" message.

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The New IT Service Catalog

March 21, 2019 | Peggy McCready, Associate Vice President, IT Services and Support

I am delighted to share that the new and improved  IT Service Catalog is now live and available on the Northwestern IT website! The catalog is the single best source of information on the approximately 120 service offerings delivered by Northwestern IT and follows higher education best practices in delivering service information. Read the full "The New IT Service Catalog" message.

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Organizing Administrative Systems for the Future

February 19, 2019 | Kris O'Brien, Associate Vice President, Administrative Systems

Effective March 1, our Administrative Systems unit within Northwestern IT is reorganizing to shift our organization from a functional approach to role-driven centers of excellence. Read the full "Organizing Administrative Systems for the Future" message.

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