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IT Service Status
IT Service Status

2024

July

woman looking at her laptop

New Wireless Certificate Takes Effect July 26

July 12, 2024
As part of regularly scheduled maintenance, Northwestern IT is updating the University’s wireless network authentication server with a new certificate effective 7 a.m. on Friday, July 26. The wireless system uses this server to provide secure access to the University’s network. Following this change, users will be prompted to accept the new certificate before establishing access to the eduroam wireless network.
graphic of a megaphone

New Look for iBuyNU Marketplace

July 3, 2024
from Northwestern Procurement and Payment Services
Effective July 1, the iBuyNU system has a new look and feel (and a new URL), but the functionality is essentially the same. Read the article for more information, including the new URL, supplier updates, and training guides.

CoDEx Poster Winner Awarded Travel to Greece for Research Conference

July 2, 2024
Reese Richardson, a PhD student in Interdisciplinary Biological Sciences in the Judd A. and Marjorie Weinberg College of Arts and Sciences, was able to attend the the World Conference on Research Integrity thanks, in large part, to an award he won from the Computation and Data Exchange (CoDEx) research symposium held in April.

June

LabArchives Now Available to University Researchers

June 10, 2024
Northwestern IT is pleased to share that the University now offers the Electronic Research Notebook Service (ERNS), powered by LabArchives, at no cost to all Northwestern researchers, including undergraduate and graduate students, postdocs, faculty, and staff.

May

graphic showing lines of code

Quest Unavailable for Scheduled Maintenance June 8-14

May 30, 2024
from Status of University IT Services
Quest, the University's high-performance computing cluster, will undergo scheduled maintenance to refresh hardware and apply critical system upgrades starting at 7 a.m. on Saturday, June 8, and ending at 5 p.m. on Friday, June 14. Globus will also be unavailable for file transfers.
student holding a sign saying, Coming Soon

Canvas Refresh In June Offers More Options for Students

May 22, 2024
On June 13, Northwestern IT is implementing several updates and enhancements across Northwestern Canvas to provide a more modern discussion interface and better support for the use of the Canvas Student app.
student gathering together and wearing graduation caps and gowns

Future Graduates—Prepare for When You Go

May 22, 2024
Commencement will be here before you know it. When your NetID expires, you can no longer access many University resources, including CAESAR and Canvas. Take the time to learn what technology you can keep before leaving campus.
Person holding sign that say, coming soon

Canvas Enhancements Arrive in June

May 22, 2024
On June 13, Northwestern IT is implementing several updates and enhancements across Northwestern Canvas, including a new look and feel to the discussion and announcements interface and the addition of SensusAccess, a new accessibility tool.
TEACHx 2024

TEACHx Explores New and Renewed Norms in Teaching and Learning

May 20, 2024
TEACHx 2024 took place May 15–16. It showcased over 40 sessions in multiple formats covering various topics, selected from a record 80 submissions. Over 250 participants attended workshops, panels, and interactive presentations. Attendees were invited to reflect on what the current moment in higher education is teaching us about learning and ponder beyond the now to ask what educators need for a successful path forward.
Duo screen on phone

Duo MFA Changes Coming on July 10

May 20, 2024
Northwestern IT’s Multi-factor Authentication (MFA) Enhancement project is underway to better protect our community of users and systems against evolving cyberattacks designed to get through existing MFA protections. The project includes turning off the options to receive SMS text message passcodes or a phone call and enabling Duo’s new Verified Push on Wednesday, July 10.

April

Students walking on Evanston Campus

Security Enhancement to the Northwestern Online People Directory Begins April 29

April 25, 2024
Starting on Monday, April 29, the Northwestern Online People Directory, which lists contact information for Northwestern students, faculty, and staff, will transition to NetID-authenticated use only. This change will provide the campus community with more privacy and better protection from phishing attacks and unwanted emails.
Abstract creative fingerprint illustration , personal biometric data concept. AI Generated

Changes to the Remote Identity Verification Process

April 11, 2024
On April 11, the Northwestern IT Service Desk implemented an updated remote identity verification process for users who call in or email to reset their NetID password. These changes ensure the validation process is more accurate and aligns with industry security standards.

GlobalProtect VPN Upgrade - April 30

April 11, 2024
Northwestern IT is upgrading GlobalProtect, the University’s Virtual Private Network, this month. The upgrade addresses security vulnerabilities and aligns with the vendor’s upgrade window recommendations. The upgrade includes an updated interface to improve user experience.  Users can self-upgrade starting April 16, and the upgrade will be required on April 30.

March

Chris Fowler wins the 2023 Employee Excellence Award

Chris Fowler Named Northwestern IT Employee of the Year

March 27, 2024
At the February 2024 Extended Staff Meeting, Chris Fowler earned Northwestern IT’s highest individual staff recognition, the Employee Excellence Award, for his dedication to consistently delivering the highest standards possible of both support and leadership.

February

Duo screen on phone

Duo MFA Changes Coming Soon

February 28, 2024
Northwestern IT’s Multi-factor Authentication (MFA) Enhancement initiative is underway and intended to better secure University systems and protect the identities of the community against evolving cyberattacks designed to get through existing MFA protections.
CoDEx and TEACHx logos

Join Us This Spring for CoDEx and TEACHx

February 21, 2024
Northwestern IT, in partnership with the Office of the Provost, is pleased to announce two upcoming events showcasing the exciting research, teaching, and learning achievements of University students, postdocs, faculty, and staff.

Showcase Your Research at CoDEx

February 21, 2024
All Northwestern researchers are invited to submit a talk to present at the Computation and Data Exchange (CoDEx) symposium on April 2. Students and postdocs are invited to submit a lightning talk, poster, or data visualization. Undergraduate and Graduate students who participate in the Poster Session or Visualization Challenge will be eligible for a chance to win the first-place prize of $3,000 towards a conference of their choice. Learn more about CoDEx and the opportunities to participate.
OmniSOC logo

OmniSoc Paid Internship Opportunity

February 15, 2024
from OmniSOC
Join some of higher ed’s top security engineers and analysts for a paid internship this summer! The program runs June 17 through July 26 and features topics including cyber foundations training, network fundamentals, and incident response. Applications open through March 3. Space is limited. Apply today!

New Student-Requested Features Available in Canvas

February 14, 2024
In the fall, Northwestern IT Teaching and Learning Technologies (TLT) surveyed students to understand better what additional features they wanted to see offered in Canvas. From that engagement, TLT customized two new features in Canvas—dark mode and adjustable fonts—with plans to add more enhancements in the coming months.
TEACHx attendees attending a workshop

Sparking Innovation in Teaching and Learning

February 5, 2024
from TEACHx
TEACHx call for proposals is now open! This annual event brings instructors, students, learning designers, and technology specialists together to make connections, begin collaborations, and learn from their peers.

January

person looking down at their mobile phone

Data Privacy Week 2024 - Take Control of Your Data

January 22, 2024
from National Cybersecurity Alliance
The National Cybersecurity Alliance has designated January 21-27 as Data Privacy Week and a great time to review the privacy settings on your mobile apps and devices. You have a say in how your data is used! Explore the National Cybersecurity Alliance website for resources, and follow @Northwestern_IT to stay informed about how we do our part to champion data privacy throughout the year.

New Teams Client Now Available—Upgrade Today

January 22, 2024
On Monday, January 22, Northwestern IT enabled Microsoft’s new Teams client (work or school), and users will now notice a “Try the new Teams” toggle in the upper left area of the Teams client window on both PCs and Macs. Teams web clients running in the Microsoft Edge and Google Chrome browsers will also display the toggle in enabled users’ browsers (the Firefox version is due to be released before March 31). Microsoft intends to sunset its existing client on Sunday, March 31, 2024.

Research Computing and Data Winter Workshops

January 10, 2024
Registration is now open for Research Computing and Data workshops. This winter, enhance your research skills in data science, statistics and visualization, programming, and high-performance computing. Check the full workshop schedule and register now!