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Technology Support Center at the University Library

Technology Support During Winter Break

From December 24 through January 1, the campus community can contact 847-491-4357 (1-HELP) to access support staff on-call for urgent matters. Before contacting 1-HELP, please consider visiting the IT Service Management Portal to find the IT information, resources, and support you may need.

Stylized heart with Big Ten logo

Big Ten Love Data Viz Championship - Entries Due Janaury 13, 2025

from Office of the Provost

Students, faculty, and staff are invited to enter the 2025 Love Data Week Visualization Competition to win cash prizes and the opportunity to represent Northwestern in the Big Ten contest. Research Computing and Data Services and University Libraries are hosting open office hours on January 9, 2025. Get help and feedback from data visualization and GIS experts on your entry.

Picture of Joe Paris

Joe Paris Appointed Associate Vice President of IT Services and Support

Northwestern IT announced today that Joe Paris has been appointed Northwestern IT’s new Associate Vice President of IT Services and Support. Joe has spent nearly 20 years at the University engaging in strategy development, operational leadership, and delivering technology services and user support to researchers, students, faculty, staff, and our many technology partners.

Illustration of the Canvas chatbot

The Canvas Chatbot is Using Generative AI to Become More Helpful

The Northwestern Canvas Support Chatbot has been using generative AI to improve its responses for over a year; practice is indeed making progress. The chatbot is more proficient at returning responses to help answer basic questions about calendaring and Canvas functions.

graphic of brain

Guidance on the Use of Generative AI at Northwestern

Generative artificial intelligence (AI) offers the potential for new capabilities in research, education, and productivity. Understand what to look for when adopting these tools to ensure the intended use is met and University data is protected.

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Technology Tip

holiday package hanging from a fishing hook

Beware of Holiday Scams

During the holiday season, don't be fooled by scammers who try to hook you into too-good-to-be-true deals or even fake charities. Such tactics typically include malicious links that install malware on devices or fraudulent websites that can steal your money or even your identity. Find tips for safe shopping provided by the Cybersecurity and Infrastructure Security Agency.

Events

Jan
3
2025

Introduction to Canvas for Instructors

10:30 AM
For instructors new to Northwestern or new to using Canvas full-time, this interactive workshop provides an overview of ...
Jan
6
2025

Introduction to Canvas for Graduate Instructors

10:30 AM
For graduate students new to Northwestern or new to using Canvas as an instructor, this interactive workshop reviews nee...
Jan
7
2025

Workshop: Machine Learning and BIG DATA January 7-8, 2025

10:00 AM Mudd Hall ( formerly Seeley G. Mudd Library), 2233 Tech Drive
Northwestern is partnering with the Pittsburgh Supercomputing Center to present a Machine Learning and Big Data workshop...